General Plumbing Services + Repairs

What we offer

At Silver Fern Plumbing, we keep your home’s plumbing systems running smoothly with professional services and repairs throughout Duncan and the Cowichan Valley. Whether it’s a dripping faucet, running toilet, low water pressure, or leaking pipe, our experienced team is here to help. We handle everything from fixture replacements and valve repairs to leak detection and troubleshooting common plumbing issues—no job is too small. Our goal is to provide fast, honest service you can rely on. We also specialize in:

  • If your home still has Polybutylene (Poly B) piping, it may be time to consider a full replacement. Poly B is known to fail over time, leading to leaks, water damage, and even higher home insurance costs. We offer complete Poly B replacement services using durable, modern materials like PEX, ensuring your plumbing system is safe, reliable, and up to current standards. Our team will handle the job with minimal disruption and provide peace of mind for years to come.

  • If your hot water tank or water heater is over 10 years old, showing signs of rust, leaking, or struggling to provide consistent hot water, it may be time for a replacement. Older tanks are less efficient and more prone to sudden failure, which can lead to water damage and higher energy bills. We provide expert replacement services to ensure your home has a reliable supply of hot water.

  • If you’re dealing with slow drains or stubborn clogs, our professional drain cleaning services can help. We efficiently clear blockages from sinks, showers, tubs, and main sewer lines using advanced tools and proven techniques. From grease and soap buildup to debris and roots, our licensed plumbers ensure your drains flow freely and your plumbing system runs smoothly.

    For reliable drain cleaning near you, count on our experienced team to keep your home or business plumbing in top condition.

  • Backflow prevention is essential for protecting your drinking water from contamination caused by reverse water flow. If you have a backflow prevention device installed, regular testing is often required by local regulations to ensure it's working properly. We offer certified backflow testing and prompt repairs to keep your system compliant and your water supply safe. Whether it's routine maintenance or a failed test, our team is here to help. Learn more here.

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A metal outdoor faucet turned on, with water dripping from the spout and splashing around.

Frequently asked questions

  • Backflow occurs when water flows in the opposite direction than intended, potentially allowing contaminants to enter the clean water supply. Backflow preventers are crucial devices that protect against this by ensuring water only flows in one direction, preventing contamination and maintaining water purity.

  • At this time, we do not offer septic system installation, maintenance, and repair. However, we plan to expand our services in the future, so please keep us in mind for these needs down the road.

  • Polybutylene (Poly B) piping was widely used in homes from the 1970s to the 1990s, but it’s now recognized as a high-risk material due to its tendency to degrade and leak over time—especially when exposed to heat or chlorine. As a result, many insurance companies view Poly B as a liability, which can lead to higher premiums, limited coverage, or even denial of coverage altogether. Replacing Poly B with modern, reliable materials like PEX not only helps prevent costly water damage but can also improve your insurability, potentially lower your rates, and increase your home’s resale value.

  • Most hot water tanks last between 8 to 12 years, depending on the model, maintenance, and water quality. You should consider replacing your tank if:

    • It’s 10 years or older

    • You notice rusty water, especially from the hot tap

    • There are signs of leaks or moisture around the base

    • The tank is making rumbling or banging noises

    • You experience inconsistent or insufficient hot water

    Proactively replacing your tank before it fails can help prevent unexpected breakdowns, water damage, and higher energy costs. A licensed plumber can inspect your unit and help determine the right time to upgrade.

  • Common signs of a leak include unexplained increases in your water bill, the sound of running water when no fixtures are on, damp spots on walls or ceilings, musty smells, or low water pressure. You can also check your water meter—if it continues to move when no water is being used, you may have a hidden leak. If you suspect a leak, it's best to have a professional plumber inspect your system to prevent further damage.

  • Depending on the complexity, scope, urgency and budget of the project, we provide plumbing services to all southern Vancouver Island communities including:

    • Langford

    • Greater Victoria

    • Shawnigan Lake

    • Cowichan Valley

    • Chemainus/Ladysmith

    • Lake Cowichan

    Please contact me to discuss your project.